In this issue...
Update Correction
On-Line
Update
correction On-Line top
The CD Update sent last week to EMA covered customers contained some
empty data files for the forthcoming Inventory feature that were
formatted for a later Btrieve version. The consequence of this is an
error form when updated users first sign in, signifying a '30' error on
the file RPLAYER. You would not receive this error if you happen to
have a later version of Btrieve, as did all of our test environments.
It is possible that some workstations on your network will get this
error and others will not.
You may click continue when you see
this error form and operate RPMS normally - no additional problems will
be evident. However, each time you sign in RPMS you will receive
this error, until your database is updated with the correct file
version.
To fix this problem
- One person on your network should run the update link below, when
no one else is signed in to RPMS, to copy in the correctly formatted
files. You will need to know the data folder to apply this patch. To
double check the location of the data folder, right click the icon that
launches RPMS, click Properties, then Shortcut, then check the Start In
prompt. This prompt points to your data folder.
- You should repeat this process if you have multiple data sets for
different rep firms, specifying the different data folders each time.
Click Here -
www.rpms.com/patches/v7/7.2.13u/v7update.exe
to run this update.
The update is very small, and you can run it directly from the
Internet. You do not need to have processed the 7.2.13 update CD
already to apply this patch to your data folder - doing this patch
first and then applying CD later will prevent the problem from
occurring.
The Inventory module is still in development, and the late changes of
those files added to the master CD were not thought to have any bearing
on current users, since no V7 users have the Inventory feature
installed. All the testers of the master CD installation program had
later versions of Btrieve, so did not receive the error. We regret
this inconvenience, and apologize for the extra step required.
If you have any questions about running this update, please call or
write to
tech support.
You are on this list because you have indicated a desire
to receive information about RPMS updates. If you wish to be removed
from this list, click
here to send an E-mail with the subject Remove From Update List.