About Our Company

Our History
We trace our roots to a service business started in 1969 by RPMS founder Bob Williams. That company was called Smart Enterprises.  Smart fulfilled the distinct data processing needs of independent manufacturers rep agencies by collecting paper documents from rep firms, and then processing the information on a mainframe computer to create sales analysis and commission reports on large, green-bar paper.

In the early 1980s, the advent of the personal computer pushed Bob and two of his mainframe partners, Rod Cook and Jim Morris, to port their knowledge into computer code for the PC platform. They named their new program Rep Profit Management System and abbreviated it as RPMS.  The very first installation of RPMS in 1984 ran on an original IBM PC and used DOS 2.1 as an operating system, boasted 512KB of RAM for processing, and used a 10MB hard disk for storage.

In the later 1980’s, the company began to grow very quickly.  Since those very early days, nearly 3,000 rep firms around the world have purchased RPMS.

Our Company Today
RPMS is both our key product name, and the dba that we use for RepSoft, LLC.  We are the successor company to RPMS, LLC – the company that included the original three founders.

Our key staff members today include Jim Adam, who directs the product development efforts for the company. Jim has been with the company for 27 years. Brent Charles runs our sales, marketing, and public relations, and has 29 years with RPMS.  Angela Scott manages our technical support, has been our customers’ favorite technical resource for over 22 years. Diane Adam is our company accountant and a relative newcomer with 8 years of service. Murray Nolte (legacy code) and Gerry High (iOS and Android mobile code) are critical independent developer resources that we use regularly, and consider a valuable part of our team.

Our software has changed dramatically from the early days. As the number and needs of the RPMS client base have increased, so has the sophistication of the product line. Today RPMS offers traditional desktop and LAN systems, as well as a cloud-based offering we call RPMSCloud, and an app for Apple and Android mobile devices called RepLink. Rep firms can install modules for Electronic Data Uploading, Forecasting, Direct Marketing, Accounts Receivable, Inventory, Opportunity and Activity tracking, and more. To learn more about our products, click the Solutions menu above, or choose the Contact page to see how to get in touch with us.

Our Relationships
Our growth has been fueled by our commitment to continuous development and our outstanding, toll-free, USA based customer support. These efforts have helped us create alliances and strategic relationships with a number of top rep and industry associations. We work with and for members of these associations on a daily basis.

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Electronics Representatives Association (ERA)
Phone: (312) 559-3050
Fax: (312) 559-4566

International Housewares Representatives Association (IHRA)
Phone: (312) 240-0822
Fax: (312) 240-1005

Manufacturers Agents National Association (MANA)
Phone: (877) 626-2776
Fax: (949) 855-2973

Power-Motion Technology Representatives Association (PTRA)
Phone: (888) 817-7872
Fax: (949) 855-2973

The Association of Indenpendent Manufacturers’/Representatives (AIM/R)
Phone: (866) 729-0975
Fax: (949) 855-2973

Health Industry Representatives Association (HIRA)
Phone: (800) 777-4472
Fax: (303) 756-5699

Manufacturers Representatives of America (MRA)
Phone: (817) 561-7272
Fax: (817) 561-7275

Specialty Tools & Fasteners Distributors Association (STAFDA)
Phone: (262) 784-4774
Fax: (262) 784-5059

Mission Statement, Core Purpose, and Core Values
RPMS Mission Statement

  • To be the premier provider of technology for manufacturers’ reps, by passionately and profitably supporting, creating and selling the world’s finest rep-specific technology products.

RPMS Core Purpose

  • To provide our families, our industry, and ourselves the satisfaction, wealth and efficiencies of continuously improving technology.

RPMS Core Values

  • Happiness – Treating customers, vendors and one another with grace, respect, joy and humor; Making sure that none of us take ourselves too seriously.
  • Reliable Technology – The will to consider that the best technology may not be the latest technology, and the courage to say so. We advocate technology that works.
  • Freedom – The ability to do things our own way, in our own style. We understand and value the differences in each other, and allow each person to work according to their strengths.
  • Long Term Relationships – We value the potential of a relationship, with customers and with each other, more than the immediate cost or profit of a relationship.
  • Continuing Education – We are in a business where learning is a daily necessity. We actively promote learning opportunities for colleagues and customers.
  • Constancy – We are the largest, oldest and best known rep software company in the world. We value and protect our position as leaders in this industry. We will be here tomorrow.
Privacy Policy
Last updated: July 7th, 2016
We operate both http://www.rpms.com and https://www.rpmscloud.com (“Sites”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of those Sites.

We use your Personal Information only for providing and improving the Sites. By using the Sites, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use
Before or while using our Sites, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, and telephone contact number (“Personal Information”).  We do not sell or otherwise share your Personal Information.  Personal Information is NOT the data stored in the RPMS application, either locally in your office, or on the RPMSCloud. That data and the various security policies and procedures supported by us and our software applications are described in the documentation for those products. 

Log Data
Like many site operators, we collect information that your browser or app sends whenever you visit our Sites (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and identifying characteristics of the particular device you are using for access, as well as other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor. and analyze this data. 

Communications
We may use your Personal Information to contact you with newsletters, marketing materials, and technical bulletins.

Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. The security of RPMS software data stored on RPMSCloud is highly secure from external breach both physically and via software controls, and is not referenced by this Policy.  Nevertheless, do not share your RPMSCloud username and passwords, or RPMS software password, with any other people. Keep your external devices equally secure, especially if you save usernames and passwords on those devices.

Changes To This Privacy Policy
This Privacy Policy is effective as of July 7th, 2015 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email
address you have provided us, or by placing a prominent notice on our website.

Contact Us
If you have any questions about this Privacy Policy, please contact us at 1 800 776 7435.