Our History
In the early 1980s, the advent of the personal computer pushed Bob and two of his mainframe partners, Rod Cook and Jim Morris, to port their knowledge into computer code for the PC platform. They named their new program Rep Profit Management System and abbreviated it as RPMS. The very first installation of RPMS in 1984 ran on an original IBM PC and used DOS 2.1 as an operating system, boasted 512KB of RAM for processing, and used a 10MB hard disk for storage.
In the later 1980’s, the company began to grow very quickly. Since those very early days, nearly 3,000 rep firms around the world have purchased RPMS.
Our Company Today
Our key staff members today include Jim Adam, who directs the product development efforts for the company. Jim has been with the company for 29 years. Brent Charles runs our sales, marketing, and public relations, and has 31 years with RPMS. Angela Scott manages our technical support, has been our customers’ favorite technical resource for over 24 years. Diane Adam is our company accountant and a relative newcomer with 10 years of service. Murray Nolte (legacy code) and Gerry High (iOS and Android mobile code) are critical independent developer resources that we use regularly, and consider a valuable part of our team.
Our software has changed dramatically from the early days. As the number and needs of the RPMS client base have increased, so has the sophistication of the product line. Today RPMS offers traditional desktop and LAN systems, as well as a cloud-based offering we call RPMSCloud, and an app for Apple and Android mobile devices called RepLink. Rep firms can install modules for Electronic Data Uploading, Forecasting, Direct Marketing, Accounts Receivable, Inventory, Opportunity and Activity tracking, and more. To learn more about our products, click the Solutions menu above, or choose the Contact page to see how to get in touch with us.
Our Relationships
Electronics Representatives Association (ERA)
Phone: (312) 559-3050
Fax: (312) 559-4566
International Housewares Representatives Association (IHRA)
Phone: (312) 240-0822
Fax: (312) 240-1005
Manufacturers Agents National Association (MANA)
Phone: (877) 626-2776
Fax: (949) 855-2973
Power-Motion Technology Representatives Association (PTRA)
Phone: (888) 817-7872
Fax: (949) 855-2973
The Association of Independent Manufacturers’/Representatives (AIM/R)
Phone: (866) 729-0975
Fax: (949) 855-2973
Health Industry Representatives Association (HIRA)
Phone: (800) 777-4472
Fax: (303) 756-5699
Manufacturers Representatives of America (MRA)
Phone: (817) 561-7272
Fax: (817) 561-7275
Specialty Tools & Fasteners Distributors Association (STAFDA)
Phone: (262) 784-4774
Fax: (262) 784-5059
Mission Statement, Core Purpose, and Core Values
- To be the premier provider of technology for manufacturers’ reps, by passionately and profitably supporting, creating and selling the world’s finest rep-specific technology products.
RPMS Core Purpose
- To provide our families, our industry, and ourselves the satisfaction, wealth and efficiencies of continuously improving technology.
RPMS Core Values
- Happiness – Treating customers, vendors and one another with grace, respect, joy and humor; Making sure that none of us take ourselves too seriously.
- Reliable Technology – The will to consider that the best technology may not be the latest technology, and the courage to say so. We advocate technology that works.
- Freedom – The ability to do things our own way, in our own style. We understand and value the differences in each other, and allow each person to work according to their strengths.
- Long Term Relationships – We value the potential of a relationship, with customers and with each other, more than the immediate cost or profit of a relationship.
- Continuing Education – We are in a business where learning is a daily necessity. We actively promote learning opportunities for colleagues and customers.
- Constancy – We are the largest, oldest and best known rep software company in the world. We value and protect our position as leaders in this industry. We will be here tomorrow.
Privacy Policy
We operate both https://www.rpms.com and https://www.rpmscloud.com (“Sites”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of those Sites.
We use your Personal Information only for providing and improving the Sites. By using the Sites, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
Before or while using our Sites, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, and telephone contact number (“Personal Information”). We do not sell or share your Personal Information. Personal Information is NOT the data stored in the RPMS application, either locally in your office, or on the RPMSCloud. That data and the various security policies and procedures supported by us and our software applications are described in the documentation for those products.
Log Data
Like many site operators, we collect information that your browser or app sends whenever you visit our Sites (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and identifying characteristics of the particular device you are using for access, as well as other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor. and analyze this data.
Communications
We may use your Personal Information to contact you with newsletters, marketing materials, and technical bulletins.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security on the rpms.com website. The security of RPMS software data stored on the RPMSCloud is highly secure from breach both physically, via software controls, and data encryption. The greatest threat to your RPMSCloud security is careless password management by end users. Do not share your RPMSCloud username, your RPMSCloud network password, or your RPMS software password with any other people. Keep your external devices equally secure, especially if you save usernames and passwords on those devices.
Changes To This Privacy Policy
This Privacy Policy is effective as of July 7th, 2015 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email
address you have provided us, or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at 1 800 776 7435.